Privacy Policy

Last Updated: October 27, 2025

At BlackSuvATL, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury transportation services, visit our website, or interact with us. By using our services or visiting our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect several types of information to provide and improve our transportation services:

Personal Information When you book a ride or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment information (credit card details, billing information)
  • Home or business pickup/drop-off addresses

Booking Information:

  • Pickup and drop-off locations
  • Date and time of service
  • Flight information (for airport transfers)
  • Special requests or preferences
  • Vehicle type preferences
  • Number of passengers

Automatically Collected Information When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Service Delivery

  • To process and fulfill your transportation reservations
  • To coordinate pickups, drop-offs, and route planning
  • To track flights for airport transfers and adjust pickup times accordingly
  • To communicate with you about your booking and service updates
  • To provide customer support and respond to inquiries

Business Operations

  • To process payments and maintain billing records
  • To send booking confirmations and receipts
  • To improve our services and fleet management
  • To maintain safety and security of our passengers and chauffeurs
  • To comply with legal obligations and regulations

Marketing and Communications

  • To send promotional offers, updates, and newsletters (with your consent)
  • To inform you about new services or special events
  • To conduct surveys and gather feedback

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

3. HOW WE SHARE YOUR INFORMATION

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors and financial institutions
  • Background check services for chauffeur verification
  • Vehicle maintenance and fleet management services
  • Communication and booking platform providers
  • Marketing and analytics services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Chauffeurs

We share necessary booking information with our assigned chauffeurs to complete your transportation service, including your name, pickup/drop-off locations, contact number, and any special requests.

Legal Requirements

We may disclose your information when required by law, such as:

  • To comply with legal processes, court orders, or government requests
  • To enforce our terms and conditions
  • To protect the rights, property, or safety of BlackSuvATL, our clients, or others
  • To prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and the choices you may have regarding your information.

4. DATA SECURITY

We take the protection of your personal information seriously and implement appropriate technical and organizational measures to safeguard it:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through PCI-compliant payment gateways
  • Restricted access to personal information (limited to authorized personnel only)
  • Regular security assessments and updates – Secure storage systems with encryption
  • Background checks for all chauffeurs and staff members

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookie settings through your browser, but disabling certain cookies may limit website functionality.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites, such as payment processors or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending an email notification to registered users (for significant changes)
  • Displaying a notice on our website

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

8. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BlackSuvATL Website: https://www.blacksuvatl.com

Email: info@blacksuvatl.com

Phone: +1 (404) 259-1700

Address: 1425 market blvd 530-160 Roswell GA 30076